- Concrete Safe Chemicals (We don’t use liquid Muriatic Acid or Liquid Chlorine, only granular which should cause less issues on the waterproof coating of your concrete pool. This alone costs us double on chemical costs due to muriatic acid and liquid chlorine much less expensive)
- Skim Surface & Scrub walls
- Check Equipment
- Empty Pool & Pump Baskets
- Vacuum and Clean Filter once a month
- Twice a year Filter deep cleaning or Sand Backwash and Salt Cell Clean (if you have salt )
You are responsible for:
- Maintain proper water level
- Keep the pool equipment operating and approve repairs when needed
- Report any observations of swimming pool issues
Locations Served: Springhill FL to Dunedin FL up to Land O’Lakes (35 minute drive radius of Port Richey FL)
Billed in Advance every 4 weeks, must use website recurring subscription (check payments not allowed), you can cancel your subscription on your account page on our website or by emailing service@pettitpools.com. Service would start the week after your first payment (If ordered 8/5/2024 you will notice it says you won’t be rebilled until 9/2/2024 which would be the 4th week)
Please e-mail us a picture of your pool and recent test strip reading prior to initial visit. We will contact you if your pool looks like it will incur additional startup costs other than an Initial startup fee. There is always an initial startup fee of $49, but could be higher if your pool is green. Pools that have staining will need a stain treatment purchased from us or indemnify us if you renew the month. Pools with high levels of calcium will need to be drained and refilled with fresh water provided by customer. If lightning in the area, the pool service technician will not be able to vacuum or skim, no credit offered but upon next service a double vacuum or skim will be performed.
Day and Time of service might change but will be between the hours of 7:30am – 5:30pm Monday – Friday. Customer may request access to client web portal to view logs and pictures of service. If lightning in the area, the pool service technician will not be able to vacuum, brush, or skim, no credit offered but upon next service a double vacuum or skim will be performed.
*Concrete Safe Chemicals limited to powder form of PH, Alkalinity, Scale Defender, Chlorine, Salt (if applicable), and liquid Mineral Out (metal remover to limit rust and staining). We reserve the right to cancel service at renewal if pools take more then 15-20 minutes to clean. We never use liquid muriatic or liquid chlorine on any of our pools, which is the major difference between us and others. We find it causes less stains on both concrete and fiberglass pools. We also include “Mineral Out” each month unlike most other companies.
We will bill you an extra charge, depending on chemical used, if your chemical use is higher than average (Example is if we have to add a bag of salt every month). If you do not wish to pay the increase, we will gift this extra chemical expense as a courtesy, cancel you as a customer, and refund any unused weeks of your pool service subscription.
Due to drive time between jobs, we will usually spend 30min driving between jobs, and after chemical, vehicle, insurance, and labor costs we make less than $2 a week or less per customer. We do this as a way to ensure our Pettit Fiberglass Pool we made and installed for you is taken care of properly; please be flexible and kind!